Contact Support Subscribe to Updates

INSYNC

Druva Status is a real-time, 24/7 health check of the Druva service. If you’re experiencing issues with Druva, please check this page for updates.

Active Incident

Updated a few seconds ago

inSync Cloud

Degraded Performance

inSync Gov Cloud

Operational

Degraded performance with Insync CloudService Disruption

Incident Status

Service Disruption

Components

inSync Cloud

Locations

UAE (me-central-1)


May 25, 2026 4:44PM UTC
IDENTIFIED

While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support

March 16, 2026 6:39AM UTC
IDENTIFIED

We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. We remain committed to transparency and will provide further updates as soon as actionable information becomes available from AWS. Please feel free to contact the Druva support team at support.druva.com. Druva Support

March 9, 2026 8:32PM UTC
IDENTIFIED

We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. We remain committed to transparency and will provide further updates as soon as actionable information becomes available from AWS. Please feel free to contact the Druva support team at support.druva.com. Druva Support

March 6, 2026 9:02PM UTC
IDENTIFIED

We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. Druva Support

March 3, 2026 6:54AM UTC
IDENTIFIED

Update: Backup-Restore jobs are impacted for me-central-1 AWS Region. We are actively monitoring the situation and will continue to provide updates until full stability is confirmed. Please feel free to contact the Druva support team at support.druva.com. Druva Support

March 2, 2026 7:43AM UTC
IDENTIFIED

AWS services in the ME-CENTRAL-1 region are recovering; however, due to this outage, you may experience intermittent Backup and Restore failures. We are actively monitoring the situation and will continue to provide updates until full stability is confirmed. Please feel free to contact the Druva support team at https://support.druva.com for any assistance. Druva Support

March 1, 2026 4:25PM UTC
IDENTIFIED

We have identified degraded performance with Backup and Restore services of Insync cloud due to an ongoing service outage reported by AWS in the ME-CENTRAL-1 region. As a result of this AWS platform issue, there may be a potential impact on Backup and Restore operations. Teams are actively working on a priority to mitigate the outage. We are closely monitoring the situation and will keep you updated on the progress. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support

Locations

History (Last 7 days)

Unscheduled Maintenance for Druva inSync Cloud Planned Maintenance

Description

We will be performing unscheduled maintenance to complete important infrastructure updates for the inSync cloud service. All services in US-deployed regions will be impacted during the maintenance window. We will update this notification once the maintenance is complete. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support


Components

inSync Cloud


Locations

Northern Virginia (us-east-1), Northern California (us-west-1), Oregon (us-west-2), Cape Town (af-south-1), Hong Kong (ap-east-1), Mumbai (ap-south-1), Tokyo (ap-northeast-1), Seoul (ap-northeast-2), Singapore (ap-southeast-1), Sydney (ap-southeast-2), Montreal (ca-central-1), Stockholm (eu-north-1), Frankfurt (eu-central-1), Ireland (eu-west-1), London (eu-west-2), Paris (eu-west-3), UAE (me-central-1), Sao Paulo (sa-east-1), East US (eastus), West US (westus), Central India (centralindia), UK South (uksouth), Germany West Central (germanywestcentral), Australia East (australiaeast)


Schedule

October 3, 2026 9:00AM - October 3, 2026 2:00PM UTC


October 3, 2026 11:29AM UTC
UPDATE

We have successfully completed maintenance for the inSync cloud service. All services are restored and operational now. Please feel free to reach out to our Customer Support Team at https://support.druva.com . – Druva Support

October 3, 2026 9:00AM UTC
UPDATE

Maintenance started successfully at 09:00 AM UTC.