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INSYNC

Druva Status is a real-time, 24/7 health check of the Druva service. If you’re experiencing issues with Druva, please check this page for updates.

Active Incident

Updated a few seconds ago

inSync Cloud

Service Disruption

inSync Gov Cloud

Operational

Degraded performance with Insync CloudService Disruption

Incident Status

Service Disruption

Components

inSync Cloud

Locations

UAE (me-central-1)


May 25, 2026 4:44PM UTC
IDENTIFIED

While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support

March 16, 2026 6:39AM UTC
IDENTIFIED

We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. We remain committed to transparency and will provide further updates as soon as actionable information becomes available from AWS. Please feel free to contact the Druva support team at support.druva.com. Druva Support

March 9, 2026 8:32PM UTC
IDENTIFIED

We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. We remain committed to transparency and will provide further updates as soon as actionable information becomes available from AWS. Please feel free to contact the Druva support team at support.druva.com. Druva Support

March 6, 2026 9:02PM UTC
IDENTIFIED

We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. Druva Support

March 3, 2026 6:54AM UTC
IDENTIFIED

Update: Backup-Restore jobs are impacted for me-central-1 AWS Region. We are actively monitoring the situation and will continue to provide updates until full stability is confirmed. Please feel free to contact the Druva support team at support.druva.com. Druva Support

March 2, 2026 7:43AM UTC
IDENTIFIED

AWS services in the ME-CENTRAL-1 region are recovering; however, due to this outage, you may experience intermittent Backup and Restore failures. We are actively monitoring the situation and will continue to provide updates until full stability is confirmed. Please feel free to contact the Druva support team at https://support.druva.com for any assistance. Druva Support

March 1, 2026 4:25PM UTC
IDENTIFIED

We have identified degraded performance with Backup and Restore services of Insync cloud due to an ongoing service outage reported by AWS in the ME-CENTRAL-1 region. As a result of this AWS platform issue, there may be a potential impact on Backup and Restore operations. Teams are actively working on a priority to mitigate the outage. We are closely monitoring the situation and will keep you updated on the progress. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support

Locations

History (Last 7 days)

Active Directory Backup delaysDegraded Performance

Incident Status

Degraded Performance


Components

inSync Cloud


Locations

Northern Virginia (us-east-1), Oregon (us-west-2), Mumbai (ap-south-1), Singapore (ap-southeast-1), Montreal (ca-central-1), Stockholm (eu-north-1), London (eu-west-2), Paris (eu-west-3)



September 8, 2026 8:12AM UTC
RESOLVED

All services are operational now. Please feel free to contact the Druva support team at https://support.druva.com.

September 8, 2026 5:40AM UTC
IDENTIFIED

We are currently investigating backup delays for Active directory backups. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support
Active Directory Backup delays APACOperational

Incident Status

Operational


Components

inSync Cloud


Locations

Mumbai (ap-south-1), Singapore (ap-southeast-1), Sydney (ap-southeast-2)



September 4, 2026 11:58AM UTC
RESOLVED

All services are operational now. Please feel free to contact the Druva support team at https://support.druva.com.

September 4, 2026 10:24AM UTC
IDENTIFIED

We are currently investigating backup delays for Active directory backups. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support