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INSYNC

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Active Incident

Updated a few seconds ago

inSync Cloud

Service Disruption

inSync Gov Cloud

Operational

Degraded performance with Insync CloudService Disruption

Incident Status

Service Disruption

Components

inSync Cloud

Locations

UAE (me-central-1)


March 9, 2026 8:32PM UTC
IDENTIFIED

We are continuing to address the impact on Backup-Restore jobs within the me-central-1 and me-south-1 AWS regions. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. We remain committed to transparency and will provide further updates as soon as actionable information becomes available from AWS. Please feel free to contact the Druva support team at support.druva.com. Druva Support

March 6, 2026 9:02PM UTC
IDENTIFIED

We are continuing to address the impact on Backup-Restore jobs within the me-central-1 and me-south-1 AWS regions. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. Druva Support

March 3, 2026 6:54AM UTC
IDENTIFIED

Update: Backup-Restore jobs are impacted for me-central-1 and me-south-1 AWS Regions. We are actively monitoring the situation and will continue to provide updates until full stability is confirmed. Please feel free to contact the Druva support team at support.druva.com. Druva Support

March 2, 2026 7:43AM UTC
IDENTIFIED

AWS services in the ME-CENTRAL-1 and ME-SOUTH-1 regions are recovering; however, due to this outage, you may experience intermittent Backup and Restore failures. We are actively monitoring the situation and will continue to provide updates until full stability is confirmed. Please feel free to contact the Druva support team at https://support.druva.com for any assistance. Druva Support

March 1, 2026 4:25PM UTC
IDENTIFIED

We have identified degraded performance with Backup and Restore services of Insync cloud due to an ongoing service outage reported by AWS in the ME-CENTRAL-1 and ME-SOUTH-1 region. As a result of this AWS platform issue, there may be a potential impact on Backup and Restore operations. Teams are actively working on a priority to mitigate the outage. We are closely monitoring the situation and will keep you updated on the progress. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support

Locations

History

No incidents in the last 7 days